Privacy Policy

Online payments may be processed by third-party payment providers. Roosh does not necessarily receive or store complete payment-card details.

We may process information to fulfil orders, collect and verify payments, arrange deliveries, process returns and refunds, provide customer support, maintain accounts, respond to enquiries, prepare B2B and private-label quotations, manage projects, detect fraud, protect systems, comply with accounting, tax and regulatory obligations, improve products and the website, analyse usage, manage customer relationships and send marketing communications where legally permitted.

Where required, marketing communications will be sent on the basis of appropriate consent or another lawful basis. Customers may unsubscribe. Opting out of marketing does not prevent transactional communications relating to orders, payments, delivery, security or customer service.

If you communicate with Roosh through WhatsApp, telephone, email, social media or another platform, information may also be processed by that platform provider. Avoid sending unnecessary sensitive information through messaging platforms.

We may share information where reasonably necessary with payment processors, delivery companies, hosting providers, IT and security providers, analytics and marketing providers, professional advisers, accountants, auditors and government or regulatory authorities where legally required. Roosh does not sell customer personal information as a standalone commercial product.

Some technology or service providers may process information outside the UAE. Where applicable, Roosh seeks to handle cross-border transfers in accordance with applicable UAE data-protection requirements.

Roosh uses reasonable organisational and technical measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet-based system can be guaranteed completely secure.

Personal information is retained only for as long as reasonably necessary for the relevant purpose or as required for legal, accounting, tax, dispute-resolution or regulatory purposes.

Subject to applicable UAE law and relevant exceptions, individuals may have rights concerning information about processing, access, correction, updating, deletion, restriction and other legally available actions. Requests may be sent to [email protected]. Roosh may request reasonable identity verification.

The website may use cookies and similar technologies. Please see the Roosh Cookie Policy for further information.

The website is not intentionally designed to collect personal information from children without appropriate legal authority or parental/guardian involvement where required.

Information submitted for private-label projects may include commercially sensitive information. Roosh uses such information for evaluating, quoting, developing and administering the project. A separate NDA may be entered into where stronger confidentiality obligations are required.

Roosh may update this Privacy Policy periodically. The current version and last-updated date will be displayed on the website.